Our Promise To Keep Your Secrets Safe

What even is "privacy" anyway?

Think of it like a piggy bank. You put your money in, and you expect no one to smash it open without asking. Your information — like your name, your email, and your business details — is exactly like that piggy bank.

When you tell us stuff, we keep it safe. We don't share it with randoms. We don't sell it. Simple as that.

What kind of stuff do we collect?

Just the basics, mate. Nothing weird.

Why do we need your info?

Good question! Here's why:

• ● To get you more customers: We use your details to set up Google Ads or SEO so when someone searches "fix my hot water system", your name pops up first.
• ● To keep in touch: We'll email you or give you a buzz to let you know how your campaign is going. No spam, we promise.
• ● To build you a ripper website: If you've asked us to make you a website, we need to know what you do, where you work, and how to show off your amazing skills.
• ● To stop the bad guys: We also keep an eye out for anyone trying to be sneaky or steal information. Nobody likes a stickybeak.

What the heck are "cookies"?

Not the yummy kind you eat with a cuppa. Sorry!

On the internet, "cookies" are tiny little files that sit on your computer or phone. They help us remember stuff, like if you've visited our website before. That way, we don't ask you the same questions over and over.

If you don't like cookies (who doesn't like cookies?!), you can turn them off in your browser settings. No hard feelings.

Do we keep your info forever?

Nah. That would be weird.

Your rights (yes, you have them!)

Even though we're a small Aussie agency, we play by the rules. Here's what you can ask us to do anytime:

• Show me what you've got: Ask us for a copy of any info we have on you.
• Fix a mistake: If we spelled your name wrong or got your address wrong, just say the word and we'll fix it.
• Forget about me: If you want us to delete everything, just ask. Poof. Gone.
• Give me my stuff: If you want to take your info to another agency, no drama. We'll package it up for you.

What about other websites?

Sometimes our website has links to other places, like Google or Facebook. If you click on those links and leave our site, we can't look after your info anymore. Those other websites have their own rules, so make sure you have a read of theirs too.