AI and automation
AI chatbot development for websites, WhatsApp and apps
A chatbot that only says "please contact support" costs you customers. We build assistants that actually know your products, policies and prices, answer in English, Hindi and Bengali, and pass the conversation to your team with full context.
What is an AI chatbot?
An AI chatbot is software that holds a natural conversation with customers by understanding their questions and answering from approved information. Modern chatbots use large language models combined with your own documents, so they can answer specific questions about your business, collect details, book appointments and escalate to a human agent.
What our ai chatbot development covers
Website, WhatsApp and app chatbots that answer from your own content and hand over to a person when needed.
Answers from your content
Product catalogues, policies, FAQs, PDFs and websites indexed so answers are specific and current.
WhatsApp Business API
Official WhatsApp integration with templates, quick replies and opt in management.
Lead capture
Collects name, need and contact details, then pushes qualified leads to your CRM.
Bookings and orders
Checks availability and books appointments, demos or table reservations inside the chat.
Human handover
Routes to the right agent with the full conversation, during office hours or by callback.
Multilingual
Understands and replies in English, Hindi, Bengali and mixed language messages.
How we approach ai chatbot development
Customers message at night, on weekends and during your busiest hours. A good assistant answers the routine eighty percent instantly, so your team spends its time on the conversations that need judgement.
We train the bot only on content you approve, show it how to say "I don't know", and give you a dashboard of every conversation so you can see what customers really ask.
Every project starts with a short discovery call and ends with software you own: source code, data, cloud accounts and documentation are handed over in your name.
Modules and features
Built for
Technology we use
From first call to launch
The same five stages for every build, with a working demo at the end of each sprint so you see progress, not promises.
Discovery
We map your process, users and data, agree the first release and give you a fixed price for it.
Design
Clickable prototypes of the key screens, reviewed with the people who will use them every day.
Build in sprints
Two week sprints with a demo each time. You can change priorities between sprints.
Test and launch
Functional, security and load testing, data migration, training and a planned go live.
Support and grow
Monitoring, fixes and new features on a monthly plan, or a clean handover to your team.
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Learn moreQuestions about ai chatbot development
Can the chatbot work on WhatsApp?
Yes. We connect through the official WhatsApp Business Platform, which keeps your number verified and compliant with WhatsApp policies.
Will the bot make up answers?
We limit answers to approved sources, show the bot how to decline when information is missing and review conversation logs so wrong answers are found and fixed.
Can we see all conversations?
Yes. Every conversation is stored in a dashboard with search, tags and export, and you control how long data is kept.
Do you work only in Kolkata?
Our engineering team is based in New Town, Kolkata, and we work with clients across West Bengal, the rest of India and overseas. Most projects run remotely with weekly demos, and we meet in person when it helps.
Get a free scope for your ai chatbot development project
Share three details. A senior engineer from our Kolkata team will call you, understand the problem and send a written scope with timeline and cost. No obligation, no spam.
- A short call with an engineer, not a salesperson
- A written scope: modules, technology, timeline and fixed cost for phase one
- Honest advice, including when an existing product fits better than custom code