Design, quality and support

Website and app maintenance and support

Software needs care. We keep your website and apps updated, backed up, fast and secure, and make the small changes you need each month.

What does website maintenance include?

Website maintenance is ongoing care of a site or application: software and security updates, backups, uptime and security monitoring, bug fixes, content updates, performance checks and technical support.

What our website and app maintenance covers

Updates, backups, monitoring, fixes and small changes every month.

Updates

Core, plugin and framework patches.

Backups

Daily off site backups.

Monitoring

Uptime and security alerts.

Fixes

Bug fixes with response times.

Content changes

Monthly change hours.

Reports

Monthly health summary.

How we approach website and app maintenance

Unmaintained sites get hacked and slowly break as browsers and plugins change.

A monthly plan gives you a team on call without hiring one.

Every project starts with a short discovery call and ends with software you own: source code, data, cloud accounts and documentation are handed over in your name.

Modules and features

  • Updates
  • Backups
  • Monitoring
  • Fixes
  • Changes
  • Reports

Built for

  • Small businesses
  • Institutions
  • Ecommerce
  • Clinics

Technology we use

  • WordPress
  • Laravel
  • Cloudflare
  • UptimeRobot

From first call to launch

The same five stages for every build, with a working demo at the end of each sprint so you see progress, not promises.

  1. Discovery

    We map your process, users and data, agree the first release and give you a fixed price for it.

  2. Design

    Clickable prototypes of the key screens, reviewed with the people who will use them every day.

  3. Build in sprints

    Two week sprints with a demo each time. You can change priorities between sprints.

  4. Test and launch

    Functional, security and load testing, data migration, training and a planned go live.

  5. Support and grow

    Monitoring, fixes and new features on a monthly plan, or a clean handover to your team.

Questions about website and app maintenance

Can you maintain a site built by someone else?

Yes, after a short audit.

How fast do you respond?

Response times depend on the plan and are written into it.

Are backups included?

Yes, with tested restores.

Do you work only in Kolkata?

Our engineering team is based in New Town, Kolkata, and we work with clients across West Bengal, the rest of India and overseas. Most projects run remotely with weekly demos, and we meet in person when it helps.

Get a free scope for your website and app maintenance project

Share three details. A senior engineer from our Kolkata team will call you, understand the problem and send a written scope with timeline and cost. No obligation, no spam.

  • A short call with an engineer, not a salesperson
  • A written scope: modules, technology, timeline and fixed cost for phase one
  • Honest advice, including when an existing product fits better than custom code

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Get a free project scope